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Teams Work Hub

Bring the work into Teams — with the context already attached.

theBRIDGE carries the same Work Item from Outlook into Teams so people can collaborate, assign, approve and act without losing the email, documents, metadata or governed SharePoint record behind the work.

theBRIDGE Work Hub in Microsoft Teams showing queue counts and the My Work list with status and response targets
Collaboration Without Context Loss

The conversation may move to Teams. The work should not start over.

Without theBRIDGE

  1. Copy email content into a Teams message
  2. Re-upload attachments to the channel
  3. Explain the context again from scratch
  4. Manually track who is working on it
  5. Lose visibility of the original email thread

With theBRIDGE

  1. Escalate the Work Item to Teams with one click
  2. Context, attachments and metadata arrive automatically
  3. Assign, approve and act from the actionable card
Work Hub

See and act on Work Items directly from Teams.

Escalate to Teams

Move work into collaboration when the email needs more than a reply.

  • Original email and thread
  • Attachments and documents
  • Workspace and metadata
  • Owner and assignment
  • Status and response target
  • SharePoint filing record
Explore Outlook Work Hub
Connected Workspaces

Send work to the right Team and Channel automatically.

theBRIDGE Work Hub in Teams listing workspaces with the number of open work items
  • Automatic routing based on workspace
  • No manual channel selection
  • Consistent team structure
  • Multiple workspaces can map to one channel
Actionable Cards

Give people the context and the next action together.

When a Work Item arrives in Teams it appears as an actionable card with everything needed to understand and act on the work.

Ownership

Make it clear who owns the work.

theBRIDGE Work Hub in Teams showing a work item with owner, status, response target and linked Teams collaboration
  • Assign from the Teams card
  • Reassign to another team member
  • Owner synced across Outlook and Teams
  • Notification sent to the new owner
Proactive Notifications

Bring important work to people instead of making them search for it.

Approvals

Keep approvals connected to the Work Item.

Follow-Up

Surface work before deadlines are missed.

theBRIDGE Work Hub in Teams listing overdue work items past their response target
Rule-Driven Collaboration

Let automation decide when Teams needs to get involved.

Repeatable Collaboration

Make Teams part of a repeatable business process.

Collaborate in Teams. Govern in SharePoint.

The conversation can happen in Teams while the record stays governed.

Explore Governance & Records
Connected History

See how the work moved across the process.

theBRIDGE Work Hub in Teams showing recent work activity such as assignments, filing and Teams posts
One Work Item. Multiple Experiences.

Collaborate in Teams without disconnecting the work from where it started.

Make Teams part of the work process — not another disconnected conversation.

Carry Work Items from Outlook into Teams for collaboration, approvals and follow-up while keeping SharePoint records and processing history connected.