Skip to content
Governed Records

Keep the work moving. Keep the record governed.

Connect Outlook communication, Teams collaboration and SharePoint record-keeping so every piece of work arrives in the right place with the right context.

The System of Record

Let Teams handle collaboration while SharePoint keeps the governed record.

Outlook handles external communication, Teams supports internal collaboration, and SharePoint stores the governed record. theBRIDGE connects all three through the Work Item so nothing falls between the cracks.

Connected Filing

File email and attachments into the right SharePoint context.

  • File email
  • File selected attachments
  • File email + attachments
  • Use configured workspace
  • Choose destination
  • Preserve Work Item relationship
  • Retain business context
The Right Destination

Keep filing aligned to the business workspace.

A workspace groups the SharePoint location, Teams destination, process configuration and status together so users always file into the right business context.

Email Context → Record Metadata

Turn email context into useful SharePoint properties.

theBRIDGE uses email context — subject, sender, received date — to populate SharePoint metadata columns when documents are filed, so the governed record carries meaningful, searchable properties from the start.

Configured Record Structure

Apply consistent metadata as part of the process.

Metadata mappings define which properties are applied to documents when they are filed into SharePoint, keeping the governed record structured and consistent across the organisation.

Document Conversion

Turn correspondence into filing-ready PDF records.

theBRIDGE includes an embedded conversion service that turns email into PDF before filing, so organisations can standardise correspondence in their governed SharePoint record.

theBRIDGE's embedded conversion service lets organisations standardise correspondence before filing it into SharePoint. The reverse direction converts Teams, SharePoint or OneDrive content to PDF and attaches it to an outgoing Outlook email.

Filing Awareness

Know where work has already been filed.

The Filing Registry records filing activity so theBRIDGE can surface whether an email or conversation has already been processed, helping users avoid duplicate handling and find existing records quickly.

Avoid Duplicate Handling

See when the work has already been processed.

Already Filed surfaces existing filing history so users can see at a glance whether an email has been processed, who filed it, where it went and when — before they start working on it again.

Connected Business Context

Keep the governed record connected to the work that created it.

The Work Item preserves process context across the full lifecycle — from the source email through collaboration, filing, metadata and activity — so the governed record is never disconnected from the work behind it.

  • Source email
  • Attachments
  • Owner
  • Status
  • Teams collaboration
  • SharePoint destination
  • Filed documents
  • Metadata
  • Processing history
Repeatable Governance

Make filing and metadata part of a repeatable process.

Explore Process Packs
Automated Record Handling

Let rules help move work into the governed record.

Explore Automation
Collaborate Without Losing Governance

Work together in Teams while keeping SharePoint as the record.

Teams discussion happens around the Work Item while the governed documents remain in SharePoint. Collaboration and governance stay connected without duplicating content across platforms.

Explore Teams Work Hub
Traceable Process

See how the record got there.

Every processing step is recorded against the Work Item, giving teams a complete process history connected to the governed record in SharePoint.

The Final Record

Bring the correspondence, documents and metadata together.

Central Configuration

Configure governance rules once and reuse them across the process.

Workspaces, metadata mappings, Teams destinations, response targets and Process Packs are all configured centrally through the Control Center and applied consistently wherever work is processed.

Explore Administration
From Communication to Governed Record

Keep every stage of the work connected.

Turn everyday Microsoft 365 work into governed business records.

Keep communication, collaboration, documents and metadata connected from the first email to the final SharePoint record.