Pricing built around how your organisation uses theBRIDGE.
Choose the capabilities your teams need across Outlook, Teams, SharePoint and shared mailbox operations, with licensing tailored to your organisation and deployment requirements.
Three layers that make up your theBRIDGE solution.
theBRIDGE pricing is built around the capabilities your organisation needs — starting with the core platform and adding advanced features, implementation and services as required.
Core Platform
Every deployment includes the Outlook experience, Microsoft 365 connectivity, work management, document processing and the SaaS Control Center.
Advanced Capabilities
Add shared mailbox operations, automation and rules, Process Packs, Teams work hub and governance capabilities based on what your teams need.
Implementation & Services
Onboarding, configuration and optional professional services tailored to your organisation's deployment requirements.
Every deployment starts here.
The core platform provides the foundation every organisation gets — the capabilities that connect your people to your information through the Microsoft 365 tools they already use.
Outlook Experience
File, categorise and process emails and attachments directly from the Outlook ribbon — connected to your SharePoint libraries.
Microsoft 365 Connectivity
Real-time connectivity to SharePoint, Teams, Exchange and Microsoft Graph for seamless Microsoft 365 integration.
Work Management
Track, assign and manage work items across teams with structured workflows linked to your filed documents.
Document Processing
Built-in PDF conversion with configurable naming conventions, metadata stamping and document lifecycle management.
Administration & Control Center
Configure tenant settings, manage users, map SharePoint libraries, define categories and monitor platform health from the SaaS Control Center.
Core platform capabilities are included in every theBRIDGE deployment.
Enable the features your teams need.
Advanced capabilities extend the core platform with specialised functionality. Enable them individually or in combination based on your operational requirements.
Shared Mailbox Operations
Centralised filing, assignment and tracking for shared mailbox communications — connecting team inboxes to your SharePoint document structure.
Automation & Rules Engine
Configure rules that automate filing decisions, metadata application and routing based on sender, subject, category or custom criteria.
Process Packs
Pre-built workflow templates for specific business processes — deploy structured filing and work management patterns across teams.
Teams Work Hub
Bring theBRIDGE work management, filing actions and document access into Microsoft Teams channels and conversations.
Governance & Compliance
Enforce naming conventions, metadata requirements and filing policies across the organisation with configurable governance rules.
Advanced capabilities can be enabled at any time as your organisation's requirements evolve.
PDF conversion included as standard.
Every theBRIDGE deployment includes built-in PDF conversion — emails and attachments can be converted to PDF during the filing process. No separate document conversion licence or third-party add-on required.
- Email-to-PDF conversion at point of filing
- Configurable naming conventions applied automatically
- Metadata stamping and document tagging
- Attachment processing with original format preservation
A licensing model that scales with your organisation.
theBRIDGE licensing is structured around user access and the capabilities your organisation enables — so you configure what you need and scale as requirements grow.
User Licensing
Users are licensed to access theBRIDGE capabilities. Licensing may include different access levels depending on the capabilities enabled for your deployment.
Shared Mailboxes
Shared mailbox operations are configured as part of your deployment. The number of shared mailboxes and operational requirements are discussed during scoping.
Capability Modules
Advanced capabilities such as automation, Process Packs, Teams integration and governance can be enabled based on your requirements.
Licensed per user, configured per organisation.
Each theBRIDGE user is licensed to access the platform capabilities enabled for your organisation. User licensing covers access to the Outlook experience, work management, document processing and any advanced capabilities included in your deployment.
- Access to all enabled platform capabilities
- Outlook add-in and web application access
- Work management and document processing
- SharePoint and Microsoft 365 connectivity
Shared mailbox licensing designed for operational teams.
Organisations using shared mailboxes for customer communications, service delivery or operational workflows can extend theBRIDGE to manage filing, assignment and tracking across shared inboxes.
Centralised Filing
File emails from shared mailboxes to SharePoint with the same metadata, naming and categorisation as individual Outlook filing.
Assignment & Tracking
Assign shared mailbox items to team members, track response status and maintain visibility across operational workflows.
Automation Ready
Combine shared mailbox operations with the automation engine to create rules for routing, categorisation and filing decisions.
Shared mailbox configuration is discussed during scoping to ensure licensing reflects your operational requirements.
Structured onboarding for every deployment.
Every theBRIDGE deployment includes implementation activities to configure the platform for your organisation's Microsoft 365 environment, SharePoint structure and operational requirements.
Implementation activities typically include:
- Tenant provisioning and configuration
- Microsoft 365 connectivity setup
- SharePoint library mapping
- Category and metadata configuration
- User onboarding and training
- Automation rule configuration
Implementation scope is tailored to each deployment based on organisational size, complexity and the capabilities being enabled.
Optional services to accelerate your deployment.
Beyond standard implementation, optional professional services are available for organisations that need deeper process design, change management or ongoing configuration support.
Process design workshops
SharePoint information architecture review
Custom Process Pack development
Change management support
Ongoing configuration optimisation
Professional services are scoped and quoted separately based on your organisation's requirements.
More than an Outlook filing add-in.
theBRIDGE is a complete work management and document processing platform — connecting people, emails, documents and processes through your existing Microsoft 365 environment.
Outlook Experience
Purpose-built Outlook integration for filing, categorisation and document processing — not a generic add-in.
Work Management
Track work items, assignments and progress linked to filed documents and team communications.
Microsoft 365 Native
Built on Microsoft 365 APIs — your data stays in your tenant, managed by your permissions and policies.
SaaS Platform
Multi-tenant SaaS architecture with isolated tenant data, centralised administration and managed infrastructure.
Automation Engine
Configurable rules for filing, routing and metadata application that reduce manual processing.
Governance Built In
Enforce naming conventions, metadata requirements and filing policies as part of the platform.
Teams Integration
Bring work management and document access into Microsoft Teams channels and conversations.
Process Packs
Pre-built workflow templates for specific business processes — deploy structured patterns across teams.
What's included and what's configurable.
Core platform capabilities are included in every deployment. Advanced capabilities are enabled based on your organisation's requirements.
| Capability | Core Platform | Advanced |
|---|---|---|
| Outlook Experience | ✓ | ✓ |
| Microsoft 365 Connectivity | ✓ | ✓ |
| Work Management | ✓ | ✓ |
| Document Processing | ✓ | ✓ |
| Administration & Control Center | ✓ | ✓ |
| Shared Mailbox Operations | — | Configurable |
| Automation & Rules Engine | — | Configurable |
| Process Packs | — | Configurable |
| Teams Work Hub | — | Configurable |
| Governance & Compliance | — | Configurable |
| PDF Conversion | ✓ | ✓ |
| SaaS Control Center | ✓ | ✓ |
This table shows capability availability. Contact us for detailed licensing based on your configuration.
Illustrative configurations — not fixed plans.
These configurations illustrate how organisations commonly deploy theBRIDGE. Your configuration is tailored to your specific requirements during scoping.
Connected Team
A single team using Outlook filing, SharePoint connectivity and document processing.
- Outlook Experience
- Microsoft 365 Connectivity
- Work Management
- Document Processing
- Administration & Control Center
- Shared Mailbox Operations
- Automation & Rules Engine
- Process Packs
- Teams Work Hub
- Governance & Compliance
Operations
Teams managing shared mailboxes alongside Outlook filing, with automation rules and structured workflows.
- Outlook Experience
- Microsoft 365 Connectivity
- Work Management
- Document Processing
- Administration & Control Center
- Shared Mailbox Operations
- Automation & Rules Engine
- Process Packs
- Teams Work Hub
- Governance & Compliance
Connected Platform
Organisation-wide deployment across Outlook, Teams, shared mailboxes, automation, Process Packs and governance.
- Outlook Experience
- Microsoft 365 Connectivity
- Work Management
- Document Processing
- Administration & Control Center
- Shared Mailbox Operations
- Automation & Rules Engine
- Process Packs
- Teams Work Hub
- Governance & Compliance
These are illustrative examples. Your deployment is configured and priced based on your organisation's specific requirements.
From one team to your entire organisation.
theBRIDGE is designed to grow with your organisation — start with a single team and expand across departments, shared mailboxes and operational processes.
One Team
A single team using Outlook filing and SharePoint connectivity — the starting point for most deployments.
Multiple Teams
Expand to additional teams, shared mailboxes and operational workflows with advanced capabilities enabled as required.
Organisation
Organisation-wide deployment across Outlook, Teams, shared mailboxes, automation, Process Packs and governance — managed from the SaaS Control Center.
theBRIDGE licensing is separate from Microsoft 365.
Your organisation maintains its own Microsoft 365 subscriptions. theBRIDGE connects to your existing Microsoft 365 tenant — it does not replace, bundle or include Microsoft 365 licences.
- theBRIDGE licensing is independent of your Microsoft 365 subscription
- Your data stays in your Microsoft 365 tenant
- Existing SharePoint permissions and policies are respected
- Works with your organisation's existing Microsoft 365 plans
Built on enterprise-grade SaaS architecture.
theBRIDGE runs on a multi-tenant SaaS platform hosted on Microsoft Azure — delivering the infrastructure, security and operational management behind your deployment.
Tenant Isolation
Each organisation's configuration and operational data is logically isolated within the multi-tenant architecture.
Azure Hosted
Hosted on Microsoft Azure with managed infrastructure, monitoring and platform operations.
Managed Updates
Platform updates, maintenance and infrastructure management are handled as part of the SaaS service — no on-premises deployment or patching required.
Frequently asked pricing questions.
How is theBRIDGE licensed?
theBRIDGE is licensed per user, with additional configuration for shared mailbox operations and advanced capabilities. Contact us for a tailored quote based on your organisation's requirements.
Do we need separate Microsoft 365 licences?
Yes. theBRIDGE licensing is separate from your Microsoft 365 subscriptions. Your organisation maintains its own Microsoft 365 licences — theBRIDGE connects to your existing Microsoft 365 tenant.
Can we start with core capabilities and add more later?
Yes. theBRIDGE is designed so organisations can start with core platform capabilities and enable advanced features such as shared mailbox operations, automation or Process Packs as requirements evolve.
What does implementation include?
Implementation covers tenant provisioning, Microsoft 365 connectivity, SharePoint library mapping, metadata configuration, user onboarding and training. The scope is tailored to each deployment.
Is there a minimum number of users?
Contact us to discuss licensing for your organisation. We work with teams of varying sizes across different industries and deployment scenarios.
How does shared mailbox licensing work?
Shared mailbox operations are configured as part of your theBRIDGE deployment. Contact us to discuss how shared mailbox licensing applies to your organisation's requirements.
Tell us what your organisation needs.
Complete the form below and we'll put together pricing tailored to your organisation's requirements.
What happens next?
- We'll review your requirements
- A scoping conversation to understand your needs
- A tailored proposal with pricing and configuration
See theBRIDGE in action before you decide.
Book a demo and we'll walk through the platform capabilities relevant to your organisation — so you can make an informed decision about which configuration fits your needs.
Ready to explore theBRIDGE for your organisation?
Contact us to discuss your requirements, see a demo and receive pricing tailored to your organisation's needs.